Healthcare / Enterprise Product / AI Workflows

Baptist Health

Award-winning PineApp 2.0 patient experience on Baptist Health's Digital 2.0 program, with AI healthcare workflows and agentic SDLC acceleration.

Request private walkthrough Read summary

Overview

Award-winning healthcare product leadership.

A healthcare enterprise product body of work on Baptist Health's Digital 2.0 program, with public proof from 8 healthcare design awards, including 6 Platinum wins.

Role: UX strategy, product design leadership, team direction, AI-assisted workflow exploration, stakeholder alignment, and prototype acceleration.
Status: Private walkthrough available
Public: Public summary only. Detailed screens, artifacts, and process rationale should stay private unless explicitly cleared.

Challenge

Earn trust across complex healthcare journeys.

Healthcare teams need digital tools that reduce operational drag while protecting trust, accessibility, privacy, and adoption across large enterprise environments.

Approach

Lead the system, then accelerate the work.

Mapped patient, employee, business, and technical workflows before shaping interface decisions.
Created product structures that make complex healthcare tasks easier to understand, sequence, and hand off.
Used agentic SDLC workflows to compress research, concepting, prototyping, and design-to-development handoff.
Balanced public-safe storytelling with private walkthroughs for screens, artifacts, and decision rationale.

Signals

Public proof that supports senior healthcare roles.

018 healthcare design awards under Joseph's UX leadership
026 Platinum wins across mobile, web, patient portal, and digital patient experience
03Healthcare enterprise UX across patient and operational workflows on the Digital 2.0 program
04Agentic SDLC acceleration applied to healthcare product delivery

Private Detail

Deeper artifacts are available in a private walkthrough.

This public page is intentionally sanitized. For hiring conversations, Joseph can walk through deeper process, decision rationale, and project artifacts where appropriate.

Request walkthrough Back to all work