Director of Product Design — AI & Enterprise Platforms
29
Years experience
8
Healthcare awards
5-8x
SDLC acceleration*
Enterprise AI.
Product Experience.
Agentic Delivery.
I lead product experience across enterprise healthcare and AI-enabled platforms, connecting design, product, engineering, governance, and delivery.
- Positioning
- Director, AI Product Experience
- Base
- Miami / Remote
- Focus
- AI + Enterprise Platforms
- Proof
- 8 awards + 5-8x SDLC*
- Contact
- info@josephpagan.com
Selected Work
Work index.
01
Healthcare / Enterprise Product
Baptist Health
Award-winning enterprise healthcare experience leadership, connecting product design, engineering partnership, technical feasibility, and AI-enabled workflows.
View case
02
Enterprise UX / Capgemini
Sogeti (Capgemini)
AI-platform experience strategy, governance workflows, stakeholder alignment, executive storytelling, and agentic delivery across complex enterprise programs.
View case
03
Marketing / Analytics / Conversion
Next Level Marketing
Design and front-end leadership across growth systems, analytics, content structure, lead capture, and conversion paths.
View case
04
AI Product / Consumer App
Mixology AI
AI-native consumer product system for prompt-to-output recipe flows, brand, interface, and launch presence.
View case
Recognition
Awards & recognition.
DANDA Awards
Baptist Health PineApp 2.0 · 2025
- PlatinumMobile Application
- PlatinumPatient Portal
- PlatinumMobile Website
- SilverResponsive Design (Web & Mobile)
eHealthcare Leadership Awards
Baptist Health PineApp 2.0 · 2025
- PlatinumBest Overall Digital Patient Experience (Healthcare System)
- PlatinumBest Overall Digital Patient Experience, Web Portal
- PlatinumBest Mobile Experience (Healthcare System)
Digital Health Awards
Baptist Health PineApp 2.0 · Spring 2025
- BronzePatient Portal
Sogeti / Capgemini
Internal recognition
- GEM AwardOutstanding contribution
Capabilities
What I do.
AI product experience directionExperience strategy, product visualization, and usable AI-enabled systems
Enterprise platform strategyComplex workflows, product architecture, technical feasibility, and scalable adoption
AI governance workflowsModel-owner patterns, role permissions, human-review gates, and executive visibility
Healthcare product systemsPatient and employee experiences designed for trust, accessibility, and operational reality
Agentic SDLC + design-to-codeEstimated 5-8x faster research, concepting, prototyping, and handoff*
Design leadership + alignmentTeam direction, stakeholder rhythm, workshops, demos, and executive communication
Approach
Turn complex AI and enterprise strategy into product systems teams can deliver.
- 01 Frame complex product, workflow, and adoption problems around clear user and business outcomes.
- 02 Align product, design, engineering, governance, and executive stakeholders around executable direction.
- 03 Move teams from concept to scalable systems through prototypes, agentic delivery, and human-review gates.
Private Access
Want the deeper work?
Detailed case studies, leadership artifacts, process decisions, and AI-platform walkthroughs are available for focused hiring conversations.