Principal Product Designer / UX Design Director
29
Years experience
8
Healthcare awards
5-8x
SDLC acceleration*
Healthcare AI.
Enterprise UX.
Agentic Design.
I lead healthcare and enterprise AI product experiences, with 29 years of design leadership and an estimated 5 to 8x SDLC acceleration across enterprise engagements.
- Role
- Principal Product Designer / UX Design Director
- Base
- Miami / Remote
- Focus
- Healthcare + Enterprise AI
- Proof
- 8 awards + 5-8x SDLC*
- Contact
- info@josephpagan.com
Selected Work
Work index.
01
Healthcare / Enterprise Product
Baptist Health
Award-winning PineApp 2.0 patient experience on Baptist Health's Digital 2.0 program, with AI healthcare workflows and agentic SDLC acceleration.
View case
02
Enterprise UX / Capgemini
Sogeti (Capgemini)
Enterprise consulting, product architecture, stakeholder alignment, AI-assisted concepts, and cross-platform delivery across Sogeti enterprise accounts.
View case
03
Marketing / Analytics / Conversion
Next Level Marketing
Design and front-end leadership across growth systems, analytics, content structure, lead capture, and conversion paths.
View case
04
AI Product / Consumer App
Mixology AI
AI-native consumer product system for prompt-to-output recipe flows, brand, interface, and launch presence.
View case
Recognition
Awards & recognition.
DANDA Awards
Baptist Health PineApp 2.0 · 2025
- PlatinumMobile Application
- PlatinumPatient Portal
- PlatinumMobile Website
- SilverResponsive Design (Web & Mobile)
eHealthcare Leadership Awards
Baptist Health PineApp 2.0 · 2025
- PlatinumBest Overall Digital Patient Experience (Healthcare System)
- PlatinumBest Overall Digital Patient Experience, Web Portal
- PlatinumBest Mobile Experience (Healthcare System)
Digital Health Awards
Baptist Health PineApp 2.0 · Spring 2025
- BronzePatient Portal
Sogeti / Capgemini
Internal recognition
- GEM AwardOutstanding contribution
Capabilities
What I do.
Principal product designProduct architecture, systems thinking, and hands-on craft
Healthcare enterprise UXComplex workflows, trust, privacy, and scalable adoption
Agentic SDLC workflowsEstimated 5-8x faster research, concepting, prototyping, and handoff*
Design systems at scaleEnterprise architecture, reusable patterns, and governance
AccessibilityWCAG, Section 508, and inclusive product standards
Design leadershipMentoring, stakeholder rhythm, workshops, and executive communication
Approach
Lead across UX, engineering, and business strategy.
- 01 Translate complex enterprise problems into usable product systems teams can build.
- 02 Lead the design of agentic workflows that compress research, concepting, prototyping, and design-to-development handoff.
- 03 Enable teams through demos, mentoring, workshops, and practical operating rhythms.
Private Access
Want the deeper work?
Detailed case studies, artifacts, process decisions, resume, and role conversations are available on request.